QUESTIONS / ANSWERS

First, we invite you to do some research on the web to try to get your ideas straight and send us photos, if possible. We then meet to discuss your plan and your inspirations and make a first sketch of the project. We will adjust the sketch according to your needs and preferences and present you with a project estimate. Once approved, a 30% non-refundable deposit will be required. The rest of the payment will be requested upon delivery of the project.

NO! No matter what your project, we can make it happen! Tables, television cabinets, sideboards, kitchen islands, bathroom furniture, beds, shelves… the possibilities are endless!

We work with North American wood, felled according to standards. We will help you choose the species of wood that best suits your tastes and needs according to your project.

Hardwoods: maple, cherry, cherry, black walnut, oak, ash, plain ambrosia ...

Soft woods: pine, poplar, soft walnut ...

We mainly use powder coating paint. We offer a very large selection of colors.

A lot of factors determine the price of a project; the type of wood and the thickness, the amount of wood and metal required, the complexity of the project, etc. Everything is well detailed in the estimate made at the beginning of the project.

Absoutely! It is possible to pick up your project at our workshop, but it is also possible to have it delivered to your door! However, delivery charges apply depending on your region.

Upon delivery of the project, we will explain the maintenance instructions for your furniture in a clear and concise manner to maximize its lifespan.

The warranty is one (1) year on lamination glue joints, and one (1) year on varnish.

Glue joints: In the case of a loose joint - for normal use * - we will repair the furniture free of charge.

Note that the warranty unfortunately does not apply if the furniture is stored in a place with high humidity, which damages the wood.

P.S. We do not provide any pick-up, you are responsible for sending us the furniture in question yourself.

Varnish: In the event that the varnish covering the furniture peels off - for normal use * - we will repair the furniture free of charge.

Important: the varnish must harden properly and then requires a period of 28 days to do so. If possible, limit the use of the furniture during this period and do not use a plastic tablecloth, in the case of a table, for example.

P.S. We do not provide any pick-up, you are responsible for sending us the furniture in question yourself.

* Please consider that normal use does not include weather damage, water damage, storage in a humid environment, or any marks, stains or scratches caused by you, children, animals or any type of chemical.

** The guarantees mentioned above are not transferable, and are only applicable for our customers.

It is important to understand that wood is a living material. All woods react in different and unpredictable ways to water, temperature variations and different levels of humidity in the surrounding air.

Hygroscopicity is the ability of a material to absorb humidity from the surrounding air or to release a certain amount of water depending on the relative humidity of the air. In wood, this results in an expansion or retraction of dimensions. It is to limit the phenomenon that the wood is dried before working it.

It is therefore normal to find that the wood will expand or contract over the heating and non-heating seasons. This is the reality of the four seasons in Quebec.

These movements do not constitute a defect in the product and are not covered by this warranty.

Since the movement of wood is most often associated with fluctuations in humidity, it is important and highly recommended to maintain a relative humidity between 30% and 50% in the house. Also avoid sudden changes in temperature.